Orders, Delivery and Returns

Thanks for purchasing our products! In order to be eligible for a refund, you must return the product within 30 calendar days of the purchase. The product must be in the same condition that you receive it, unopened and undamaged in any way.

 

If the goods you receive are damaged or faulty, or not what you originally ordered we will be happy to exchange the items or offer you a refund.

Please notify us as soon as possible by emailing us at hello@nuressence.com.

 

To ensure prompt resolution, please provide the order number and keep the box, packaging materials, and the damaged items for inspection.